Established in 1997, Ace Asia has been providing OEM/ODM and distribution services for over two decades. We have successfully build up good reputation by providing high quality products, on time delivery and professional services to more than 50 different countries of worldwide customers.
Our product range covering medical/health, smart home/Iot, industrial PC & components, networking devices, POS solution, we also provide product outsourscing services for our long term customers,
To remain ahead in the face of the stiff competition of the international markets, we constantly verified our product quality by strict standards and keep our relationship with world-leading manufacturers in developing innovative products. All of our products are manufactured by ISO and green environment standards.
Welcome to check our product info and find your best partner in Asia.
Ace Asia provide 1 year standard warranty to most of our products (If stated otherwise). The warranty starts from the shipment date. During the warranty period, if product defectiveness was found to be production fault, we will help getting the product repaired or replaced (DOA).
If the product defectiveness was caused by production fault, the repair is free of charge during the warranty period. If not caused by production fault, once we diagnose the product condition, we will quote the repair charges for customer to decide whether to repair it or not.
For normal RMA unit, the freight charges are one time by customer (When send back the RMA shipment) and one time by ACE (When return the repaired unit or replacement). If DOA to be found within 30 days, we will provide new replacement and take care of the freight charges for both both rounds.
IWe will send e-mail notifying you of the product repair status. The RMA unit repair time needed will be determined by factory's material and labor condition. Usually it takes 2-4 weeks till the product may be repaired.
rma repair time
aCE aSIA cO., lTD.
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2F-1, No. 1, Lane 92, Sec. 2, Yung Ho Rd.,
Yung Ho District, New Taipei City, 23445