ABOUT US

Established in 1997, Ace Asia has been providing OEM/ODM and distribution services for over two decades.  We have successfully build up good reputation by providing high quality products, on time delivery and professional services to more than 50 different countries of worldwide customers.

 

Our product range covering medical/health, smart home/Iot, industrial PC & components, networking devices, POS solution, we also provide product outsourscing services for our long term customers,

 

To remain ahead in the face of the stiff competition of the international markets, we constantly verified our product quality by strict standards and keep our relationship with world-leading manufacturers in developing innovative products.  All of our products are manufactured by ISO and green environment standards.

 

Welcome to check our product info and find your best partner in Asia.

 

Milestone-Part III

  • 2019:  Adding Home automation / Med & Health product lines.

  • 2018:  Adding consumer grade SSD & flash drives product line.

  • 2017:  Adding Wireless module product lines (LTE / BT / Lora) 

  • 2016: Start KIOSK business

  • 2015: Rugged 4G smart phone and Bluetooth Finger print reader launch to the market.  

  • 2014:  RFID / IoT devices for warehousing / Parking lot bill collection.

  • 2013:  Adding LED panel light products, start up green energy and RF antenna product line

  • 2012:  Provide PCB/PCBA design outsourcing services; Selling handheld terminal with finger print built-in for custom department.

PRODUCTS & SERVICES

From components to system, Ace Asia provide products and services to more than 50 different countries.  Please refer to the following for our main products and services.

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NEWS

Image by Mae Mu

2020/6/24

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Holiday Notice

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Happy holidays!

 

Our country are going to celebrate the Dragon Boat Festival holiday from 2020/6/25 to 2020/6/28.   

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For sales, technical or after sales service issues, please feel free to contact our sales department and we will get back to you ASAP.

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Vaccination

2020/4/12

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It's a good thing!

Breakthrough in COVID-19 Medicine Development Taiwanese Team Discovers Protease Inhibitors to Inhibit the Virus

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Since Academia Sinica (AS) President James Liao formed the COVID-19 Open Science Platform in mid-February, scientists in Taiwan have released uplifting news on fighting the virus, including the synthesis of remdesivir, ........

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Covid 19

2020/3/09  

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It's a good thing!

New Immune test kit help detecting corona virus within 20 minutes!

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Right now, the only RT-PCR based SARS-CoV-2 coronavirus detection takes 4 hours or more. To prevent the pandemic spread of the coronavirus a faster way to detect infected patients is badly needed for effective identification and isolation of infected patients. Today, Academia Sinica (AS) proudly announced. ........

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support

warranty policy

Ace Asia provide 1 year standard warranty to most of our products (If stated otherwise).  The warranty starts from the shipment date.  During the warranty period, if product defectiveness was found to be production fault, we will help getting the product repaired or replaced (DOA).  

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If the product defectiveness was caused by production fault, the repair is free of charge during the warranty period.  If not caused by production fault, once we diagnose the product condition, we will quote the repair charges for customer to decide whether to repair it or not.

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For normal RMA unit, the freight charges are one time by customer (When send back the RMA shipment) and one time by ACE (When return the repaired unit or replacement).  If DOA to be found within 30 days, we will provide new replacement and take care of the freight charges for both both rounds.

rma TIPS

Diagnose

Please advise the product name, model number, serial number and describe the product RMA issue by e-mail first.  We will try get back to you within 24 working hours.

Serial Number

Our product serial number are usually labelled on bottom side of the product.  Please do not remove the serial number label for you need it for RMA registration.

RMA Number

Once the product defectiveness has be diagnose by our engineer, we will issue an RMA number for you to send back and tracking RMA unit.

Shipping

Please label the RMA number outside of the cartonbox and advise the product shipping info (tracking number) for tracking the shipment.

IWe will send e-mail notifying you of the product repair status.  The RMA unit repair time needed will be determined by factory's material and labor condition.  Usually it takes 2-4 weeks till the product may be repaired.

rma repair time
 

Contact us

aCE aSIA cO., lTD.

GET IN TOUCH

2F-1, No. 1, Lane 92, Sec. 2, Yung Ho Rd., 

Yung Ho District, New Taipei City, 23445

Taiwan, R.O.C.

Tel: +886-2-29233859

Fax: +886-2-29233860

Sales Dept: sales@aceasia.com

Technical support: technical@aceasia.com

 

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© 2020 by Ace Asia Co., Ltd.

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2F-1, No. 1, Lane 92, Sec. 2, Yung Ho Rd., Yung Ho Dist., New Taipei City, 23445, Taiwan, R.O.C.

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E-mail: sales@aceasia.com   Tel: +886-2-29233859   Fax: +886-2-29233860